One of my residents short-paid his rent – which means…let’s say it was $939 ($899 rent + $40 water/sewer/garbage) and he only gave me a check for $855. So I called him today to explain that he has a balance owing and he argued that he dropped his rent “on time”…to which I replied, “Yes, your check for $855 was considered ‘on time’ only…it didn’t cover your balance IN FULL, now you owe me $84 + $16 in late fees totaling $100. When are you going to bring that over to us?”
AW MAN! I don’t know how I did that! I don’t understand, I need to make sure I have $100 left in my account!”
*what I was saying in my head…* Yeah…well…get on that shit, because you need to get your money in here, PRONTO.
He comes in and gives me $100. THEEEEEEEEENNNNNN….he calls me 20 minutes later.
Yeah…I have a question. I should have $15 somewhere over there as a credit.
Me: *hey, that’s not a question…it was more of a statement – an incorrect one at that…* How do you figure that?
My water sewer garbage is $40 and my rent is $899. I gave you a check for $855 and another one for $100.
Me: Yes, and you had a late fee of $16.
That should have gone to my water, sewer, garbage – right?
Me: No – the total owing you should have given me ON TIME would have been $939. You only gave me $855.
Right…so…where’s my $15.
Me: *brain exploding all over my office* Listen – it might be easier for you to stop by the office so I can show you the accounting of this in black and white, or you can write this down as I speak to you. Your RENT was $899. Your water, sewer, garbage was $40. That totals $939. You dropped a check for $855. That left you a balance of $84. Because you didn’t pay your rent IN FULL and ON TIME, you owe late fees of 20% on the balance due – that’s $16 in late fees. $84 + $16 = $100. There is no overpayment, there’s no credit due, you paid in full and your balance is now $0.00. You’re starting FRESH. Zero balance.
You guys…just pay your motherfucking rent on time…it makes life so much easier.